Terms of service & conditions

By booking or using any service provided by Michelle Millen Identity Shifting, you agree to the following terms and conditions. These are in place to ensure clarity, trust, and a safe experience for all clients.

Nature of my services

All services offered—including identity coaching, hypnotherapy, energy healing, chakra alignment, and intuitive/psychic readings—are intended for personal development, self-awareness, and wellbeing purposes only.

These services:

  • Do not replace medical, psychological, or professional advice
  • Are not a substitute for therapy, diagnosis, or treatment
  • Should be used alongside professional support where needed

By booking, you acknowledge full responsibility for your own decisions and actions.

Results disclaimer

Results will vary from person to person. While many clients experience powerful and positive shifts, no specific outcomes can be guaranteed. Your results depend on your individual commitment, participation, and unique circumstances. Michelle Millen Identity Shifting provides guidance and tools, but ultimately, your transformation is a personal journey.

Client responsibilities

To ensure the most effective and harmonious experience, i expect the following from our clients:

  • Active participation: Engage fully in sessions and complete any suggested exercises or homework.
  • Honesty and openness: Share relevant information openly and honestly to facilitate deep work.
  • Respectful communication: Maintain respectful and constructive communication at all times.
  • Timeliness: Arrive promptly for scheduled appointments.
  • Personal accountability: Take responsibility for your own well-being and decisions made outside of sessions.

Payments, cancellations, & confidentiality

Payments: Full payment is required prior to the time of your scheduled session. i will forward you payment details by Email once booking has made

Cancellations: I require at least 24 hours' notice for any cancellation or rescheduling of appointments. Sessions cancelled with less than 24 hours' notice may be charged at the full rate. Please contact Info@michellemillenidentityshifting.co.uk or call 01522 424051to cancel or reschedule.

Confidentiality: All information shared during sessions will be kept strictly confidential, in accordance with professional ethical guidelines. Exceptions to confidentiality will only be made in cases where there is a clear and imminent danger to yourself or others, or as required by law. Your privacy is paramount.

Addressing disagreements & issues

I am committed to maintaining a positive and supportive relationship with all my clients. If any disagreements or issues arise:

  • Open communication: I encourage you to first communicate any concerns directly to Myself Open and honest dialogue is the most effective way to resolve most issues.
  • Mediation: If direct communication does not resolve the issue, i are open to exploring mediation or other mutually agreed-upon resolution methods to find a fair outcome.
  • Feedback: I welcome feedback as an opportunity for growth and improvement. Please share your thoughts with me, whether positive or constructive, via Email.